Identity checked
Founding beauticians submit details for manual review before paid bookings.
Trust and safety
Built for safer beauty bookings in London.
GlowNow keeps the request structured, reviews founding providers manually and controls sensitive details until the booking flow requires them.
Portfolio reviewed
GlowNow checks examples of work before routing serious requests.
Insurance and qualification status
Advanced services can require relevant proof before activation.
Protected details
Direct contact details and exact venues are controlled during the matching stage.
Secure booking deposit
No card is charged when a request is sent. Deposit checkout is created after acceptance.
Payments by Stripe
Card payments are handled securely by Stripe. GlowNow does not store card details.
Portfolio proof policy
GlowNow should show real work, not fake availability.
Founding supply is reviewed manually. A provider can apply privately before being shown to clients, but public matching should depend on exact-service proof and privacy-safe gallery standards.
Exact service first
Work is attached to specific treatments so clients can judge the result they actually requested.
No direct contact clues
Public proof should not contain phone numbers, salon names, addresses, client faces or direct-booking prompts.
Quality over quantity
GlowNow would rather launch an area later than send clients to weak, decorative or misleading profiles.
Manual reviewClient consentQualification checksProtected chat
Partner data policy
API supply should help matching, not leak identities.
GlowNow can research public business categories and later connect provider-authorised calendars, but clients should not see scraped names, phone numbers, addresses or unsupported availability claims.
Public demand and area research
Use services such as Google Places to understand where beauty supply exists before outreach.
Provider-authorised connections
Calendar or booking imports require the beautician or salon to approve access.
No fake live availability
GlowNow must not show a provider as bookable until proof, consent and availability rules are reviewed.
Verified review policy
Reviews should come from completed GlowNow bookings.
GlowNow can use result photos and review scores to improve matching only when they are tied to a real booking, exact service and privacy-safe consent.
Booking-linked review
Ratings should attach to result, hygiene, punctuality and communication after completion.
Result photo consent
Client photos are optional, private by default and reviewed before any public proof use.
Improves future matching
Review quality strengthens exact-service ranking without exposing direct provider contact details.
Fair ranking policy
Best Option should mean best fit, not whoever shouts loudest.
GlowNow ranking should be explainable: exact treatment, verified work, reliable completion, practical route fit, fair pricing and client preferences. Paid signup does not buy a weak match.
Why a match was suggested
Clients get a plain-language receipt before deposit when an option is ready.
Fake availability and contact leakage
No salon names, phones, addresses or unsupported live slots are used to bypass GlowNow.
Complaints affect trust
Support cases, no-shows, refund issues and repeated declines can lower ranking until reviewed.
Connector policy
Connected calendars should protect trust, not bypass it.
GlowNow may use booking and calendar APIs to improve matching, but only when the provider authorises the connection and the data is used to confirm fit, not expose private identities.
Services, durations and busy time
Use structured data to reduce bad matches and double-booking.
No client list leakage
Imported calendars must not reveal unrelated client names, phone numbers or private appointment notes.
No auto-public availability
Connected slots still need GlowNow rules for exact service, location, pricing and provider approval.
Client control policy
The client should always know what is happening next.
GlowNow keeps matching, proof, chat, payment status and arrival details inside the account so clients do not depend on scattered messages or off-platform promises.
Booking status
Searching, accepted, deposit requested, paid, moved, cancelled and completed states should be visible on-site.
Identity and location
First names are enough before deposit. Address and arrival instructions unlock only for the confirmed booking.
Decisions and support
Refund, reroute, complaint and no-show decisions should live in GlowNow, not in private texts.
Marketing data policy
Growth tracking should measure actions, not expose beauty details.
GlowNow can measure request and payment funnel events for SEO and ads, but ad platforms should not receive private notes, inspiration photos, allergy details, chat messages or provider identity.
Generic funnel events
Page view, request started, request submitted, match viewed and deposit initiated.
Sensitive appointment context
No allergy notes, private photos, phone numbers, addresses or direct provider identifiers in marketing tools.
Consent and retention
Marketing opt-ins, cookie settings and data retention should be checked before campaigns scale.
Privacy events
GlowNow measures behaviour, not private beauty conversations.
Launch analytics use approved event names and approved payload keys only. Full postcodes, phone numbers, email addresses, names, chat messages, private photos, allergy notes and provider business identity are blocked from event payloads.
- Session-only measurement until optional analytics consent is accepted.
- Exact service IDs are allowed because matching quality depends on them.
- Any advertising export must use generic funnel events only.
Gallery proof policy
A pretty photo is not enough for Best Option.
GlowNow should favour galleries that prove the requested treatment clearly: exact service, verified booking signal where possible, honest editing declaration, client consent and useful result notes.
Exact service first
Verified booking evidence
No direct-contact clues
Caption explains result
Client decision policy
Deposit should follow proof, not pressure.
GlowNow keeps the decision inside the account: best proof, proof gaps, protected chat, travel confidence and payment status are shown before a client is asked to pay.
Strongest relevant work
Exact-service examples appear before general portfolio strength.
Why this match ranked
The account page should say what is strong and what still needs one question.
No off-platform pressure
Chat blocks phone numbers, direct addresses, salon names and social handles before safe reveal.
Payment confidence
Deposit status and refund-sensitive decisions stay attached to the booking record.
Platform protection
Direct-booking shortcuts weaken safety for everyone.
GlowNow protects clients and beauticians by keeping matching, proof, chat, arrival details and deposit records together until the appointment is confirmed.
No hidden provider identity
Clients see first name, verified proof and trust signals without business address or direct contact details.
Contact clues stay blocked
Phone numbers, handles, salon names and off-platform payment prompts are flagged before they create risk.
Decision evidence stays visible
The client can review proof, travel, parking, timing and payment terms from the same booking room.
Good behaviour improves trust
Verified reviews, completed work and useful gallery proof strengthen future matching fairly.
Gallery decision standard
Work galleries are reviewed for client confidence, not decoration.
GlowNow should only promote proof that helps a client decide safely: exact service, visible quality, honest caption and no direct-booking clues.
Exact treatment tag
Gel Pedicure proof should not stand in for all nails, and BIAB proof should not stand in for acrylics.
Readable result quality
Photos should make finish, symmetry, skin, hair, brow or lash detail possible to judge.
Caption explains context
Products, duration, aftercare, wear time or patch-test context help clients ask fewer questions.
Off-platform clues
Phone numbers, addresses, salon names, social handles and client identity are not public proof.
Proof before depositPrivacy-safe galleriesManual QA for launch
Integration standard
Official integrations, no fake availability.
GlowNow can research local supply and connect provider-authorised booking systems, but external listings do not become bookable matches until a real provider opts in and service mapping is reviewed.
Provider-authorised imports
Square, Acuity or SimplyBook access can be used only when the beautician agrees and credentials stay server-side.
Google Places research
Public place data can help recruitment and SEO, not pretend that a salon accepted a GlowNow booking.
Exact service mapping
Imported services must map to a GlowNow service variant before matching can use them.
Scraped availability
No public directory, review site or competitor listing is used as live availability without opt-in.
Consent firstNo browser secretsNo fake providersManual launch QA
Launch conversion standard
GlowNow should grow from real providers, not shortcuts.
API integrations help only when the provider authorises them and the client still gets proof, chat, route clarity and deposit control inside GlowNow.
Provider consent first
External systems are used only when a real provider connects or approves the flow.
Official API path
GlowNow prioritises documented integrations and manual QA over copied marketplace data.
Deposit after evidence
The client should see proof, chat and journey confidence before payment.
Partner API safety
Official integrations must protect providers and clients.
GlowNow can use booking-system APIs to improve matching, but provider consent, server-side credentials and exact service mapping are required before any live availability is used.
Provider consent
Provider consent
No booking-system import starts without approval.
Server-side credentials
Server-side credentials
No API keys, passwords or tokens are exposed to public pages.
No fake availability
No fake availability
External listings cannot become bookable matches without opt-in and manual QA.
Quality standard
Launch quality means saying no when proof is weak.
GlowNow should not route paid bookings to providers whose service mapping, gallery evidence, location rules or safety claims are incomplete.
Exact variant only
Gel Pedicure matches Gel Pedicure providers, not broad Nails profiles.
Proof before deposit
Clients see first-name profile proof before they are asked to pay.
Advanced services gated
Training, insurance and patch-test requirements can block activation when needed.
GlowNow keeps the flow
Chat, arrival details, payments and support stay inside GlowNow until safe.
Gallery proof standard
GlowNow galleries must prove the treatment, not advertise around it.
Client-visible proof is checked for exact-service relevance, clear result detail, consent, editing transparency and no off-platform booking clues.
First-name proof
Work result, exact treatment, technique, products, aftercare and verification status.
Direct booking clues
Phone, WhatsApp, Instagram, salon name, private address, client identity or watermark.
Ask before deposit
If proof is weak, GlowNow should help the client ask one clear protected question.
Payment wording
- Secure booking deposit after beautician acceptance.
- No card is charged until checkout is created.
- GlowNow platform fee is 0% during beta.
- Cancellation terms are shown before deposit payment.
Consent and messaging
- Booking updates, protected chat and payment steps are shown inside GlowNow.
- Marketing offers require a separate opt-in.
- Users can opt out of marketing messages at any time.
- Privacy Policy and Terms are linked from every form.
Ready to send a protected request?
Start with your treatment, area, time and budget. GlowNow keeps the flow organised.