Make the request easy to match.
- Choose the exact treatment variant.
- Add one clear inspiration photo if style matters.
- Use protected chat for patch-test, products, parking and timing.
Client tutorial
How GlowNow booking works.
A practical walkthrough for booking nails, brows, lashes, hair or makeup without direct-message chaos.
Use the app for the request, use this guide for the details.
The booking page should stay simple: treatment, area, time, preferences and contact. This guide explains why each part matters without repeating it across every screen.
Do not make the page do everything.
- Do not put long explanations into notes.
- Do not move to phone, Instagram or WhatsApp before GlowNow unlocks the booking safely.
- Do not pay before proof, chat and travel make sense.
Choose the exact treatment
Pick the procedure variant, not just the category. Gel Pedicure should match only providers who offer Gel Pedicure.
Choose where GlowNow should search
Use postcode distance, distance from central London, or select London areas. The system starts close and widens only when needed.
Review the Best Option
You see first-name-only profile details, ratings, work proof, timing and price before paying a deposit.
Use protected chat
Ask treatment questions inside GlowNow. Phone numbers, salon names and direct-booking details are blocked.
Plan the full appointment time
GlowNow estimates travel there, treatment duration and travel home, then shows when you are likely back.
Pay only when it is safe
The deposit confirms intent after a beautician accepts. Booking money and support status stay visible in your account.
Use exact names
Choose BIAB, Gel Pedicure, Brow Lamination or the precise service you want. Add notes only for details, not as a replacement for the service.
Add one clear reference
A simple inspiration photo helps the beautician confirm shape, finish, colour and style before accepting.
Keep preferences optional
Parking, public transport, quiet appointment, sensitive skin and timing preferences improve matching without blocking every option.
Stay inside GlowNow
Use protected chat for timing, patch-test, aftercare and arrival updates. Private contact details stay blocked.
Quick answers
Why can I not see the salon name first?
GlowNow protects the booking connection so clients and beauticians do not leave the platform before trust, payment and location rules are clear.
Can I add inspiration photos?
Yes. Upload reference photos privately inside the booking. Only you, the selected beautician and GlowNow support can access them.
What happens if no one accepts?
GlowNow keeps the request active, widens the search where suitable and shows updates inside your account instead of relying on SMS or email.